What is the Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method.

Olívia - Classic Retro Shoulder Bag – Susan & Margaret London

Name: Olívia - Classic Retro Shoulder Bag
Brand: John & Sarah London
Price: 49.95 GBP
Availability: InStock

£170.00 GBP £49.95 GBP SAVE 71%

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Secure payment with credit card.

Colour — Black

Black

Brown Coffee

Brown

Only 5 items left in stock!

Celebration Sale Update

Due to high order volume, stock is very limited. If you can still click "Add to Cart", there is stock available.

Extra Bundle Discounts

Buy 2 items → 10% OFF Buy 3 items → 15% OFF Buy 4 items → 20% OFF Buy 5+ items → 25% OFF

Olívia – Relaxed Shoulder Bag with Everyday Practicality

The Olívia shoulder bag combines effortless style with day-to-day function. Featuring a soft, slouchy silhouette and practical zip compartments, it’s designed to keep your essentials organised without compromising on comfort. Whether worn over the shoulder or crossbody, its versatile straps and casual elegance make it a go-to for busy days and relaxed weekends alike.

What makes our bag so special:

Spacious & Organised: Multiple zip pockets and a roomy main compartment for easy access to everything you need.
Comfortable Carry: Soft structure and adjustable straps ensure a comfortable fit all day long.
Everyday Versatility: Ideal for work, errands, or travel – a stylish companion wherever you go.

Want to return or exchange an item? No problem.

You have 30 days from delivery to request a return. Simply email info@susanandmargaretlondon.com with your order details and reason for the return before sending your item back.

Once we receive your return, we’ll process your refund.

Enjoy free, insured Royal Mail delivery on all orders.

We ship our packages with a Track & Trace code so you can always monitor your order.

You will receive the Track & Trace code via email within 1-24 hours after placing your order.

Do you have any questions? Contact our customer service by email at:

Email: info@susanandmargaretlondon.com

Opening hours:

Monday–Friday: 09:30 AM – 06:00 PM
Saturday & Sunday: 10:00 AM – 05:00 PM

Rachel K. and 3.1k+ other women love Susan & Margaret London

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LOVED BY OUR CUSTOMERS

★ ★ ★ ★ ★ 4.5/5 | 3172+ reviews

So comfy from day one, no rubbing or blisters at all which is rare for me. Go with everything too, I’ve basically lived in them. Really pleased.

@Fiona A., Marylebone

Customer service was very polite when I emailed. Quick reply as well.

@Irene W., Fulham

I’ve washed it twice now and it still looks as it did when it arrived, which is always a good sign.

@Sheila B., Dulwich

Wasn’t sure about ordering at first, but I’m glad I did. Everything looks just like the photos and the sizing is accurate.

@Linda G., Chiswick

Really pleased.

@Pauline W., Bromley

I had a small issue with knowing my sizing at first, but customer service sorted it quickly. Very polite and helpful, which you don’t always get these days.

@Claire W., Clapham

Really pleased with how quickly my order arrived. It was beautifully packed and arrived safely. Lovely service from start to finish!

@Amelia K. – Bristol

Lovely jacket! It’s warm and cosy without feeling bulky, and the fit is just right. So pleased with my purchase. I know I’ll get plenty of wear out of it!

@Sharon E., Camden

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CELEBRATE A NEW CHAPTER WITH US

Up to 70% off for a limited time only

Some moments are simply too special not to celebrate.

A new little one has joined the family, bringing together three generations in one beautiful moment. It’s a lovely reminder of the love, memories and traditions that connect us from one generation to the next.

To celebrate this new chapter, Susan & Margaret London is opening its Celebration Sale, with up to 70% off across our most-loved collections for a limited time.

A little celebration of family, new beginnings and the special moments that make life so meaningful.

With love, Susan & Margaret London

FREQUENTLY ASKED QUESTIONS

Yes we offer free UK shipping on all orders. No hidden fees, no surprises at checkout. You'll see the full breakdown before you pay.

Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar item you already own.

If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Our support team is happy to help you choose the right size!

We currently ship only to the UK. Countries we are unable to ship to are excluded from the checkout process. If you’re able to complete checkout, it means we can deliver to your location.

Once your order is confirmed, you will receive an email with your order number. To track your order!

You can return items within 30 calendar days of receiving them.

Return shipping costs are the buyer’s responsibility.
Approved refunds will be issued to your original payment method.

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly!

FREE SHIPPING

We offer free shipping incl. Track & Trace to the United Kingdom!

30-DAY MONEY-BACK GUARANTEE

We offer a 30-day return period. Feel free to return any item within 30 days if you are not completely satisfied.

SECURE CHECKOUT

At Susan & Margaret London, you can securely and conveniently pay for your order using credit card.